Privacy Policy
1. Introduction
MAD Safety respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or interact with our business, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register an account, express an interest in obtaining information about us or our products, or make a purchase. This may include:
- Contact Data: Name, business name, email address, postal/delivery address, and telephone numbers.
- Financial Data: Payment details necessary to process your orders (processed securely via our third-party payment gateways).
- Technical Data: IP address, browser type, operating system, and browsing behaviour collected automatically via cookies when you navigate our site.
3. How We Use Your Information
MAD Safety uses your personal information for the following primary purposes:
- To process, fulfill, and dispatch your orders.
- To manage your customer account and provide ongoing support.
- To communicate with you regarding your order status, product updates, or business operations.
- To send promotional communications and marketing material (you may opt out of these at any time).
- To improve our website functionality, product offerings, and customer experience.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, including:
- Freight, courier, and logistics companies to deliver your goods.
- Payment processing gateways to securely handle transactions.
- IT and marketing service providers under strict confidentiality agreements.
We may also disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement a variety of industry-standard security measures to maintain the safety of your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of our website.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to ask for corrections if you believe the information is inaccurate or out of date. To make a request, please contact us directly.
8. Changes to This Policy
MAD Safety reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.